Dean Healthy Rewards Helps You Earn Gift Cards for Wellness

Making healthy choices shouldn’t just feel good; it should reward you. With Dean Healthy Rewards, your commitment to well-being translates directly into tangible perks: gift cards to your favorite retailers and restaurants. This isn’t just about ticking boxes; it’s about actively engaging with your health journey and getting a financial boost for every step, screening, and sensible decision you make.
This isn’t a one-size-fits-all program, though. DeanCare members have a distinct path to earning and redeeming these rewards, specifically designed to encourage a wide range of preventive care and daily wellness habits.

At a Glance: Unlocking Your Dean Healthy Rewards

  • Earn Points for Wellness: Rack up points for activities like health assessments, preventive screenings, and tracking daily habits.
  • Tangible Rewards: Redeem points for gift cards to national retailers and restaurants.
  • Annual Caps Apply: Understand point limits: up to $150 for adults and $100 for adult children (18+).
  • Medicare Advantage Perk: Special over-the-counter (OTC) benefit card for grocery and home supplies.
  • Timely Redemption is Key: All points must be redeemed by December 31st each year.
  • Easy Process: A straightforward three-step process from activity completion to reward in hand.

Beyond the Basics: Demystifying DeanCare’s Reward Program

The DeanCare “Living Healthy rewards” program is designed to incentivize you for taking charge of your health. It operates on a simple premise: complete healthy activities, earn points, and exchange those points for valuable gift cards. For a broader overview of how programs like this are empowering wellness, you can learn more by visiting About Dean Healthy Living Rewards.
Understanding the specifics for DeanCare members is crucial. Every 10 points you earn translates to $1 in reward value. However, there are annual limits to keep in mind:

  • Adult Members (18+): You can earn up to 1,500 points, which is a maximum of $150, per calendar year.
  • Adult Children (18+): Your dependents aged 18 and older can earn up to 1,000 points, totaling $100, annually.
    These rewards aren’t just for general members; Medicare Advantage members have a unique redemption path. Instead of standard gift cards, their Living Healthy Reward dollars are loaded onto their over-the-counter (OTC) benefit card within two weeks of earning. This card is incredibly versatile, usable at grocery, restaurant, home supply, and lawn/garden stores, making it easy to integrate healthy living into your everyday spending. Just remember, it won’t work at major retailers like Target or Walmart, nor for alcohol, tobacco, or firearms.
    Eligibility & Important Nuances:
    Only members aged 18 and older are eligible to participate. While health information remains protected by federal law, it’s worth noting that your employer may be required to report health plan-issued incentives as taxable income. This incentive payment information is shared with your employer, so it’s wise to consider the potential tax implications.
    Interestingly, adult children are not mandated to complete the Health Assessment to qualify for rewards. This change, effective January 1, 2017, aligns with EEOC and GINA guidelines, though completing the assessment is still encouraged for their personal health insight.

Your Playbook for Earning Rewards: Step-by-Step

Navigating the Dean Healthy Rewards program is simpler than you might think. Follow these three key steps to ensure you maximize your earning potential and receive your gift cards smoothly.

Step 1: Complete Your Health Assessment

This is your foundation. The online health assessment, accessible via the WebMD website, asks lifestyle-related questions to provide a snapshot of your overall well-being.

  • Why it matters: Completing this assessment doesn’t just offer personal insights; it unlocks significant reward points and often serves as a prerequisite for other activities.
  • Point potential: You can earn 500 points for completing it in Q1-Q2 (January-June) or 250 points if done in Q3-Q4 (July-December). Prioritizing this early in the year is a smart move.

Step 2: Log Your Activities

Once your health assessment is complete, you’re ready to start logging all the other healthy actions you take.

  • Where to go: After signing into your Living Healthy account, navigate to the top-right corner menu. Click “rewards,” then “Healthy Activities,” and finally, “Report Completion.”
  • What to do: Provide any requested information for the activity you’ve completed. This might involve confirming participation in a challenge or noting your exercise minutes.
  • Important note for preventive services: For activities like annual check-ups or screenings, points are automatically credited based on processed claims. This can take up to three months, so patience is key. Eligibility for Q4 services will continue to be processed into Q1 of the following year.

Step 3: Get Your Reward

This is the satisfying part – turning your hard work into a tangible reward.

  • The wait: Within three days of logging activities, an email will be sent to you with a direct link to access your reward. Be sure to check your spam folder if you don’t see it.
  • Redemption portal: Click the link in the email, which will take you to a website showcasing various gift card merchants. You’ll find options from national retailers, restaurants, and other popular merchants.
  • Your choice: You have the flexibility to select e-gift cards or physical gift cards. You can even split your total reward amount into different gift cards for multiple merchants.
  • Finalizing your order: Click “Checkout,” and then “Place Order.” If you choose physical gift cards, you’ll need to enter your mailing address, and they typically arrive within 14 business days.
    A Crucial Timing Reminder: The entire process, from completing activities to redeeming points, must be finalized by December 31st of the calendar year. Factor in that three-day waiting period for the redemption email to avoid missing out on your hard-earned rewards.

Maximizing Your Points: DeanCare’s Activity Catalog

DeanCare’s Living Healthy program offers a rich variety of ways to earn points. Understanding the point values for each activity helps you strategically plan your wellness journey to hit those annual caps.

Foundational Earnings

  • Online Health Assessment:
  • 500 points: Complete in Q1-Q2 (January-June).
  • 250 points: Complete in Q3-Q4 (July-December). Pro-tip: Do this early!

Essential Preventive Services (Auto-credited based on claims)

These points are automatically assigned once your claims are processed, which can take up to three months. Consult your Primary Care Provider (PCP) to ensure you’re up to date on these vital screenings.

  • 500 points each:
  • Annual preventive visit
  • Annual wellness visit (Medicare Advantage members)
  • Breast cancer screening
  • Cervical cancer screening
  • Colorectal cancer screening
  • 250 points each:
  • Hep C screening
  • Diabetes testing
  • Lipid panel

Living Healthy Portal Activities (WebMD ONE)

These are ongoing activities you can log and track directly within the WebMD ONE platform.

  • Various Challenges:
  • 25-100 points monthly: Check the WebMD portal for current challenge details. These are great for consistent, smaller point gains.
  • Side Quests:
  • 250 points per month: Engage in specific themed quests, up to a maximum of 3,000 points per year.
  • Daily Habits Plan:
  • 150 points per month: By completing four goals each calendar year, you can earn up to 1,800 points annually.
  • Track Exercise:
  • Up to 2,600 points per year: Log 150 minutes of exercise per week (50 points per activity). Consistency pays off!
  • Track Steps Daily:
  • 1-10 points per day: Based on your step goal (1,000 to 10,000 steps). You can earn up to 90-900 points per calendar quarter.
  • Track Sleep Daily:
  • Up to 900 points per calendar quarter: Earn 10 points per day for consistently logging your sleep.
  • Sign in to WebMD ONE:
  • Up to 260 points per year: A quick 5 points per sign-in. Simple, consistent engagement adds up.

Well-being Activities

These activities cover a broader spectrum of wellness, from mental health to community involvement.

  • Wellness Page Activities (e.g., Book Club, Learning Loft, Nicotine Cessation, REAL Goals):
  • 15 points per month: Up to 180 points per year.
  • Environmental wellness engagement:
  • 15 points per month: Up to 180 points per year.
  • Preventive Health Toolkit completion:
  • 15 points per month: Up to 180 points per year.
  • Community engagement (volunteer, gratitude, parks):
  • 15 points per month: Up to 180 points per year.
  • Discuss and submit an advance directive to your PCP:
  • 100 points. A significant one-time gain for an important step in healthcare planning.
  • Manage your mental health:
  • 50 points.
  • Learn about where to get the right care:
  • 50 points.
  • Dental visit (Q1-Q2 or Q3-Q4):
  • 50 points each. Even your dental health contributes!
    Case Snippet: A Year in Rewards
    Imagine Sarah, a DeanCare member. In January, she completes her Health Assessment (500 pts). By March, she’s had her annual preventive visit (500 pts). Throughout the year, she consistently tracks her steps (averaging 500 pts/quarter = 2000 pts annually, but capped at 900 pts/quarter and overall annual limits), logs exercise (say, 500 pts for half the year), and participates in a few monthly challenges (100 pts/month x 6 months = 600 pts). She also does a dental visit (50 pts).
    Without even hitting maximums on all categories, Sarah has easily surpassed her 1,500 point ($150) annual cap, meaning she’ll hit the maximum reward. The key is diversification and consistent engagement, especially with the higher-value activities.

Smart Redemption Strategies for Your Dean Healthy Rewards

Earning points is only half the journey; redeeming them wisely ensures you get the most out of your Dean Healthy Rewards.

Choosing Your Gift Cards

When you click that redemption link, you’ll enter a portal filled with options. From popular national retailers for shopping to well-known restaurant chains for dining out, the choices are varied. Take a moment to consider what would be most beneficial for you. Do you have a specific purchase in mind, or would a grocery store gift card help with everyday expenses?

Splitting Your Rewards

One excellent feature of the Dean Healthy Rewards program is the flexibility to split your total reward amount. If you’ve earned $100, for example, you could opt for a $50 gift card to a clothing store and another $50 to your favorite coffee shop. This allows you to tailor your rewards to multiple needs or preferences, making your points go further.

Medicare Advantage OTC Benefit Card Nuances

For Medicare Advantage members, redemption is automatically routed to your OTC benefit card. This card is a fantastic tool for specific health and wellness-related purchases.

  • Where it works: Think grocery stores, local restaurants, home supply stores, and even lawn/garden centers. It’s designed to support a healthy lifestyle in various ways.
  • Where it doesn’t work: It’s important to remember this card cannot be used at major retailers like Target, Walmart, CVS, or Walgreens. Crucially, it also excludes purchases of alcohol, tobacco, or firearms. Always double-check the merchant list or ask if you’re unsure.

Timing is Everything: Don’t Miss the Deadline

This cannot be stressed enough: all points earned in a calendar year must be redeemed by December 31st of that same year.

  • The 3-day buffer: Remember that it can take up to three days to receive your redemption email link after you’ve logged an activity. If you complete an activity on December 29th and don’t receive the link until December 31st, you might be cutting it very close.
  • Proactive redemption: To avoid disappointment, make it a habit to redeem your points regularly throughout the year, or at least well in advance of the December 31st deadline. Don’t wait until the last week of the year to log your final activities and expect immediate redemption.

Navigating Common Questions about Dean Healthy Rewards

Even with a clear guide, questions pop up. Here are quick answers to some frequently asked questions about DeanCare’s program.
Q: Who is eligible for Dean Healthy Rewards?
A: Only DeanCare members aged 18 and older are eligible to earn and redeem rewards. This includes both primary members and adult dependents (18+).
Q: What happens if I forget to redeem my points by December 31st?
A: Unfortunately, any points earned in a calendar year that are not redeemed by December 31st of that year will expire and cannot be carried over or redeemed later. The system resets at the start of the new year.
Q: Are these rewards considered taxable income?
A: Employers may be required to report health plan-issued incentives as taxable income. While your health information remains protected by federal law, incentive payment information is reported to your employer. It’s always a good idea to consult with a tax professional regarding your specific situation.
Q: How long does it take to receive my gift card after redemption?
A: You should receive an email with your redemption link within three days of logging your activities. If you choose an e-gift card, it’s typically available immediately or very quickly after you complete the redemption process online. Physical gift cards sent via U.S. mail can take up to 14 business days for delivery.
Q: Do adult children have to complete the Health Assessment for reward eligibility?
A: No, adult children are not required to complete the Health Assessment to be eligible for rewards. This change was effective January 1, 2017, due to EEOC and GINA changes. However, it is still encouraged for their personal health benefit.
Q: My preventive service points aren’t showing up. What should I do?
A: Points for preventive services are automatically credited based on claim processing, which can take up to three months. If it’s been longer than three months since your service and the points haven’t appeared, contact DeanCare’s member services for assistance. Remember, Q4 service claims might even process into Q1 of the following year.

Your Action Plan: Turning Wellness into Rewards with DeanCare

You now have a comprehensive understanding of how to harness Dean Healthy Rewards. It’s not just a program; it’s a tool to empower your health journey and give you a tangible pat on the back for your efforts.
Here’s your quick-start checklist:

  1. Register/Sign In: Ensure your Living Healthy account is active on the WebMD website.
  2. Health Assessment First: Complete your online health assessment as early in the calendar year as possible to maximize points and unlock other activities.
  3. Proactive Prevention: Schedule and complete your annual preventive visits and recommended screenings. These are high-value points that are auto-credited.
  4. Daily Habits & Challenges: Engage regularly with the Living Healthy portal. Track your steps, exercise, and sleep. Participate in monthly challenges and Side Quests to consistently add points.
  5. Monitor Your Points: Keep an eye on your point balance and activities completed within the portal.
  6. Redeem Regularly (or Early!): Don’t wait until the last minute! Redeem your points throughout the year or well before the December 31st deadline, factoring in the 3-day email delivery window.
    By staying engaged and mindful of the program’s specifics, you’ll find that making healthy choices with DeanCare isn’t just good for you, it’s genuinely rewarding.
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